プライバシーポリシー

Who We Are

Crudo is a leather goods brand at crudo-leather.com. For privacy questions, contact us at contact@crudo-leather.com.

What We Collect

When you shop with us, we collect the information needed to process your order — your name, email, shipping address, and payment details (handled securely by our payment provider). We also collect basic browsing data automatically, such as your IP address, device type, and pages visited.

How We Use It

We use your information to fulfil orders, send shipping updates, respond to enquiries, and (with your consent) send promotional emails and show you relevant ads. We do not sell your personal data.

Cookies

We use essential cookies to run our store, and — with your consent — analytics and advertising cookies (Google Analytics, Meta Pixel). You can manage your preferences at any time via the cookie banner on our site.

Who We Share Data With

We share your data only with trusted service providers who help us operate — payment processors, shipping carriers, and analytics platforms. All are bound by data processing agreements. We do not share your data for third-party marketing purposes.

How Long We Keep It

Order records are kept for 7 years for legal and tax purposes. Account data is retained while your account is active, plus 2 years after. Marketing preferences are held until you unsubscribe.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict how we use it. California residents have additional rights under the CCPA. To make a request, email privacy@crudo-leather.com — we will respond within 30–45 days.

International Transfers

Your data may be processed outside your home country. When transferring data from the EEA or UK, we use Standard Contractual Clauses or equivalent safeguards.

Children

Our site is not intended for children under 16. We do not knowingly collect their data.

Changes

We may update this policy occasionally. The "Last updated" date above will always reflect the current version.

Complaints

If you are unhappy with how we handle your data, please contact us first. EEA and UK residents also have the right to contact their local data protection authority.